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The Official DSR Blog

Find a Computer Technician in Baltimore, MD: 5 Essential Questions To Getting The Perfect Computer Service

By on May 13, 2013

Wondering how to choose a computer technician in Baltimore, MD you can rely on?

If you live in a place like Baltimore, Columbia, Glen Burnie, Towson, Annapolis, or anywhere else in the state and you aren't especially handy with computer hardware, it's a question that will come up eventually.

So what qualities do you need to look for when selecting a computer technician in the Baltimore, MD area? Keep reading to learn the 5 questions that will help you pick the right service for your needs.

Have a question for a computer support specialist in your area?

Call 410-579-4508 for answers to all your questions and a free repair estimate. You can also click here to contact an experienced technician online.

5 Essential Questions for Choosing the Right Computer Service

When looking for a service that involves computer repair, you want to make sure you ask the right kinds of questions in order to get the necessary service for your machine.

Some of those questions can include:

  1. What Kind Of Services Do You Offer? – When you're looking for a computer technician in Baltimore, MD, pick one that offers a wide range of services. If you're happy with the work they do, then you won't need to subject yourself to a long search should you have a different problem in the future. With your computer being so important, you don't want one type of job handled by someone in Glen Burnie, while other work is handled by a tech in Towson. Try to find a technician that can meet all of your computer service needs.
  1. Is There A Guarantee Of Quality Work? – Simply put, you want your repair technicians to stand behind their work. It will give you peace of mind that the issue you face won't trouble you again.
  1. Have You Seen This Kind of Problem Before? – Experience counts for everything in computer repair. If the technician you visit has seen the problem before, they might be able to repair it more quickly and have the computer back in your hands sooner than one who hasn't seen the issue before.
  1. Do You Have The Parts In Stock? – Many smaller computer repair outlets may service your brand, but may not have the part you need in stock. If this is the case, make sure the company has a direct relationship with the brand your need service for. This way, they can get the parts you need delivered quickly to get your computer repairs completed ASAP.
  1. Do You Carry Company Specific Certifications? – Most products by the many different computer brands on the market have proprietary parts. That means a method of hardware repair on one type of machine might not necessarily work on another. So if, for instance, you need Mac repair in Baltimore, MD, you will want someone who is certified in Apple technology. If the company is certified by your computer’s manufacturer, then you can be sure the support you get will be right for your machine.

On top of these, you should also choose a computer technician in Baltimore, MD based on how willing they are to work with you.

Do they ask thorough questions about your problem? Are they willing to provide you with insight into the cause of the problem? Will you be provided with updates on the status of your machine’s repair if you ask?

These qualities are all hallmarks of reliable computer support. Finding a service that provides these qualities will help you get exactly the service you need to get your computer running ASAP.

Where To Get Expert Computer Tech Support in Baltimore

Whether your need hardware repair, network services, or anything else related to your information technology needs, we here at DSR can help.

We know how important your computer systems are, whether they're for commercial use or personal use. That’s why we offer services that cover everything from virus removal to hardware installation.

We are also authorized to perform warranty repair by industry leading manufacturers in the repair of their systems, so you can bring us your computer regardless of which brand. From HP, Lenovo, Toshiba & Dell PCs & laptops to Apple & Mac computers, we can provide the right service for your computer the first time

When looking for a computer technician in Baltimore, MD, trust a name that has been helping users and businesses in places like Towson, Glen Burnie, Columbia, Annapolis, and many other areas throughout Maryland since 1986!

Call Us Today

You can reach us at by phone (410) 579-4508 or contact us online for a FREE service estimate. We'll discuss your problem and get started with whatever repair you need before you know it.


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Topics: Consumer Technology, Computer Repair

About the Author

Dan Hogan is the President and CEO of DSR, Inc. Since joining the DSR team in 2000, Dan has helped to distinguish DSR as a unique option for purchasing and supporting computer technology equipment in Maryland and the surrounding midatlantic region. He is passionate about making exceptional quality equipment available at affordable prices.